• Our Policies
  • Our Policies
  • Our Policies

Cancellation

At the Rufus Hillview Motel, we understand sometimes your plans fall through. We have struggled with what's really fair for our guests and for our business to survive. When you make a reservation we hold the room for you all night. If you never arrive we lose the revenue that we could have gained by offering your room to another guest. It seems to us that a reservation is a guest's commitment that they will come, that's why our policy is this: You may cancel by 4 p.m. the day before you arrive without getting charged, but if you do not cancel your reservations before 4 p.m. the day before you are scheduled to arrive or if you do not arrive at all your credit card will be charged for your first night's stay.

Arrival & Departure Times

Check-in is after 4 p.m. however, we always strive to accommodate early check-in whenever possible. Check out is prior to 11:00 a.m.

Smoke Free

The Rufus Hillview Motel is a completely smoke free facility. No smoking of any substance is permitted in your guest room, cottage or any patio area. A $250 fine will be charged to your credit card if smoking occurs in your guest room or cottage.

Pet Policy

We know pets are like family to many people. We offer a limited number of rooms for our canine companions. Sorry, no cats or pets other than dogs are permitted. Book early for room availability and please be aware there is an additional charge for your canine companion. In addition, due to extreme temperatures and possible disruption to other guests, we cannot allow pets to be left in vehicles overnight or in a room unattended.

We take great pride in owning, operating and continuously improving the motel. You will be glad to know that Jeanie is a bit germ phobic and she loves to make people comfortable! That's why you should find your bed amazing and your room clean and comfortable. Each and everyday we strive to create a lodging experience that, for the value, is above the expectations of our guests.